stidyup, on May 23 2008, 03:51 AM, said:
Symantec has denied that its consumer security software, including Norton Internet Security and Norton 360, is to blame for wreaking havoc on some users' PCs after they upgraded to Windows XP Service Pack 3 (SP3).
Microsoft declined to answer questions about the problem, which has emptied Windows' Device Manager and deleted network connections, preventing some users from connecting to the internet or to wireless networks.
According to reports posted the day after Microsoft launched Windows XP SP3 on Windows Update, some users found that their network cards and previously-crafted connections had mysteriously vanished from Windows after updating to the service pack.
Umm, interesting. The first time I tried to update a customers XP home OS reinstall to SP3, I downloaded and burned the SP3 ISO image, but the update process errored out and uninstalled.
I then slipped streamed SP3 on the customers OS disk and everything worked fine. No problems with Internet, devices, or Norton Security Suite. Maybe that's a workaround...
Dell Dimension 4100, P-3, 1GHz, 512MB Ram, WinXP Pro SP2