Hello!

I'm new to all this, spurred on to new technical heights by an ailing Dell Laptop, and also wanting protection for my Dell XPS.

Following the instructions as given on the website (as best I could), I received these error and warning mssgs after initiating the build:

Warning: building from an OEM version of Windows can mean trouble...

Error: loadKey() failed:

Error: closeHive() failed: RegUnLoadKey (key="PEBuilder.exe-C:/UBCD4WIN/BARTPE/I386/SYSTEM32/CONFIG/petmphive") returned error 0: Access is denied.

Error: DeleteFile() "C:\UBCD4WIN\BARTPE\I386\SYSTEM32\CONFIG\petmphive" failed
Error: DeleteFile() "C:\UBCD4WIN\BARTPE\I386\SYSTEM32\CONFIG\petmphive.log" failed

Error: DeleteFile() "C:\UBCD4WIN\BARTPE\I386\SYSTEM32\setuphiv" failed
Error: DeleteFile() "C:\UBCD4WIN\BARTPE\I386\SYSTEM32\setuphiv.log" failed

Builder has stopped because there are 4 build errors
ISO image is not created, you must fix the errors!
Building done...
There where 4 errors and 1 warnings

*******

The only thing I come close to understanding here is the warning, and I doubt there is anything to be done about it, other than run out and buy a new copy of XP, which I'm not interesting in doing.

I copied the files from the XP CD to an internal HD, following the instructions about hidden files, etc.

I am clueless as to what to do about the errors, and apparently they must be corrected before burning the Boot CD.

I used the built-in program to (attempt to) create the ISO file and had that radio button selected. It looks like the CD would be created in another step once the ISO file is complete, because both buttons could not be selected at the same time.

I was going to use the supplied program to burn the CD, as it was becomming overwhelming trying to choose & download a Nero Express version - the versions appeared to look different on different sites, and I couldn't be sure of what I would be getting, and if it was authentic or not. It seems there is some scamming going on around the UBCD and the Nero products. A specific link would be helpful if one of you can offer that.

I don't know if it can burn an ISO file, however, or if that is even necessary since the ISO file would be created by UBCD (once the errors are fixed).

One last thing: I haven't yet come across any information about how to actually use UBCD, though it must be around here somewhere . . .

Thanks for your help!
Dane

Did you check out the FAQ page on the site? Since you are building with a Dell CD, this should help you:
http://www.ubcd4win.com/faq.htm#dell

We actually recommend using ImgBurn ... there isn't a more reliable one and you don't have to buy it either ( as you would with Nero ) ... http://www.imgburn.com

Thanks!

I just found that FAQ after posting. Reading through it, I felt somewhat confused, but am willing to give it (subinacl.msi) a try.

I have two questions about it:
1) The info says that Windows XP is a supported system - then says, "You can download and install SubInACL.exe on the following operating systems: . . . Windows XP PRO" I only have the home edition and don't know if that will work.

2) I've found the setupreg.hiv file in the I386 folder. Am I correct in assuming that I would copy the two FAQ-specified files into this folder, then run the dellregfix.cmd file from within the I386 folder?

I've no clue as to what all this is doing, which makes it more challenging to understand the steps . . .

Thanks for your patience!
Dane

Thanks for the link - I'd been there before, thinking it was Nero Express, but obviously not the same . . . So I've downloaded and installed the program, but haven't tried to use it yet - looks like a nice package, though.

I am very appreciative to the prompt response to my initial post!

Dane

1. XP Home is also supported

2. Yes

Simply put... if done properly, it removes the permissions issues that are found in the the HIV files that were the cause of the errors.

Thank you for the clarification - I will give it a shot, and post back with the results.

Er, those HIV files aren't contagious are they? I suppose I'll be OK as long as I avoid sex . . .

Oh, I might as well ask this question now, because this is where I'm going with this short-term:
The ailing Dell 1100 laptop takes about a half-hour to boot up, even into safe mode, and runs like molasses in the winter. The Dell Diagnostics found several errors on the hard drive, about 9 errors in the IDE Disc Read Test, so I'm guessing there are some bad sectors affecting the system files.

I was originally planning on re-formatting it and reinstalling everything, but am now thinking I might escape that process with the UBCD. But I will probably need some coaching as to which programs might be best to start with - Diagnostics, I suppose, but some suggestions would surely be helpful!

Dane

A snag perhaps - subinacl is in the "Tools" folder, and win explorer declares it to be an application, but shows no extension (.exe) When I double click on it, there is a momentary flash of a DOS type dialog box, then it's gone, suggesting to me that something is not working correctly. Do I need a functional program for this to work, or will just copying the subinacl file into the I386 folder do the job?

Thanks again!
Dane

You've already been provided a link to exact directions so I'll now copy and paste it here for you to read.





You have it all wrong. You have "hives", DELL HIVES, the worst you can get...


I suggest backing up your data before going any further. The symptoms you've described so far sound like a failing hard drive.

Windows, by default, hides known extention types... change its settings if you want to see all extentions.

Subinacl.exe is a command-line tool... if used in conjunction with the CMD file mention... the CMD file will tell subinacl the commands to perform. In otherwords... the world is not limited to pretty gui programs...


Considering your comments to this point... I should point out that the project is full of very powerful utilities that if used improperly could result in data loss. The project is made with advanced users in mind and like a knife, if used improperly you could cut yourself... Don't do anything without learning about what you are doing first.

Thanks for the caution! The info I recall seeing was proclaiming the bee's knees and how easy it all was . . . I think such a disclaimer right up front would be helpful to less experienced users.

I tried the fix, which announced that it was successful, but when I tried to run the build again, it came back with more errors than before. (I did this by clicking "build" again, without deleting the files already in BartPE - I then tried to delete those files and start afresh, but this one: "petmphive" was said to be in use by another program and could not be deleted.

This is not looking very promising - I can see why people would just buy the disk, though that may not be helpful, either, considering I have a bad case of Dell Hives . . .

I will take pcuser's advice and try to get the remaining files backed up via the dos prompt - about the only thing that doesn't take forever.

I started this journey trying to find a simple, effective way to create a bootable USB jump drive with command com and a few dos tools. Anyone know of a good tutorial on that?

Thanks!
Dane

"Those files" ????? can't give much help or direction without the actual errors concerning "those files"

The petmphive issues are what are supposed to be resolved by the other procedure were were talking about... either it wasn't performed properly, you have another protection program that blocks access ( building in Safe mode helps this ) and/or the files were still being held open by something in which case a reboot would help. So... reboot and try building again, if that doesn't help, try building in Safe Mode... and if that doesn't do it.. double check your previous work. Dell source disks are the main ones that have this issue and are the cause of your troubles that you posted the errors for ( can't say about the "those files" issues )



The disk would not help in these issues... you get the same thing as the download. The disks are offered for several reasons but the main reason is the size of the download... that makes it easier for dialup users.


If you want simple... don't use USB because it has no standards for being bootable like a CD has. Some systems is a breeze and on some systems you have to work to make it work... others don't work at all.

Hi drdane

with this type of problem you need a new hard disk
Is you laptop still under warantee ? New Hard Disks are fairly cheap nowdays

I had one Dell desktop which took an hour to boot up then ran normally. It needed a new hard disk




regards
Mike Barnes

Thanks rdsok

By "those files" I was referring to the files still remaining in the BartPE folder after the initial build attempt. I got rid of all of them except petmphive and setuphiv, which were apparently in use. I haven't tried rebooting the desktop in order to delete these two.

I neglected to mention I was doing the build on my Dell XPS400 desktop, using its windows xp reinstallation dvd (sp2) as the source. The laptop takes forever to do anything other than dos commands, which I'm using to copy files to a usb backup drive.

The eight errors that occurred on the 2nd build attempt included those mentioned in my initial post plus 4 more. I could tell you exactly which they were if I can find the build log. I can say that they were listed all together, with possibly one exception.



Sounds like I'd still need to do a build if I bought a disk. Do you know of a good way to boot to a dos prompt from a CD?
Or a way to get basic dos files onto a flash drive? Seems like those dos system files should be accessible in windows somewhere - I can only find a 50KB command file that brings up a command line - seems too small to be the whole ball of wax, but it will do chkdsk, so maybe it is. I slapped this file on a small USB flash drive and tried booting the laptop, but got the message: "invalid system disk."

I probably have an old floppy boot disk (dos 6.2) somewhere, but I'd have to get it read by someone with a floppy drive . . .
Thanks for your help!
Dane

Thanks, Mike

It's looking that way. Extended warantee expired last fall. Is it difficult to replace a dell laptop hd yourself? I was an electronics tech in the navy in the 60's, but that doesn't mean much these days!

Dane

That is difficult to say... every model is different but many are now accessable through a panel on the bottom.

Hi drdane

Dell website usually has detailed instructions for most repairs - including all dismantling stages for all modern PC's

Many Dell laptops have hard disk in a slide in tray held in place by one screw
With drive held into tray by 4 screws

Drive interface SATA or ATA and disk height are important

regards
Mike Barnes

Removing the hdd from Dell laptops I've come across have been a very simply process. If it's a PATA hdd on the Dell's I've done have had an additional push fit connector on the hdd pins which easily pulls off. However remove this slowly as you can easily bend the pins on the hdd if you rush it.

UPDATE

Thanks to all of you for your info and suggestions. Apparently the machine also has a failed CD drive, which explains why I couldn't boot it from the Dell XP CD.

The HD is very easy to replace (two screws release it from the case), but at this point Im questioning the wisdom of replacing parts. A friend gifted us with a similar model, which takes the pressure off for the present.

I would still like to try the UBCD build, since I've gone this far, so I will try again from a fresh boot into safe mode and see what can be done. It may be a week before I get to this, as there are other demands on my time at present.

Thanks again!
Dane

Just beware of re-gifters.